Account Executive - EdTech & HRIS Solutions (Surabaya)

Join GML Performance Consulting as an Account Executive in Surabaya and drive growth in the dynamic EdTech, Training, and HRIS sectors. This role is perfect for a results-oriented Relationship Manager with a passion for building strong client relationships and delivering exceptional service. As an Account Executive, you will be the primary point of contact for clients in the EdTech and HRIS space, working closely with sales teams to ensure their needs are met and exceeded. Your mission is to drive revenue growth, foster long-term partnerships, and help clients leverage cutting-edge technology to transform their organizations.

At GML Performance Consulting, we are a leading consulting firm specializing in EdTech, Training, and HRIS solutions. Our team is dedicated to helping businesses thrive in the digital age, and we are looking for a talented Account Executive to join our Surabaya office. In this role, you will work on a variety of projects, from implementing new HRIS systems to developing customized training programs. You will be responsible for managing client relationships, conducting market research, and presenting proposals to potential clients. Your daily tasks will include coordinating with cross-functional teams, tracking sales performance, and ensuring client satisfaction.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong client relationships in the EdTech and HRIS sectors.
• Drive revenue growth through effective sales strategies and client retention initiatives.
• Conduct market research and analyze industry trends to identify new business opportunities.
• Develop and present proposals to potential clients, highlighting the benefits of our EdTech and HRIS solutions.
• Coordinate with cross-functional teams to ensure seamless project execution and client satisfaction.
• Track and report on sales performance, providing regular updates to the sales team and management.
• Provide exceptional customer service and support to clients, addressing their needs and concerns promptly.
• Stay up-to-date with the latest developments in the EdTech and HRIS industries, attending relevant conferences and workshops.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in sales, account management, or a related role in the EdTech or HRIS industry.
• Proven track record of driving revenue growth and building strong client relationships.
• Excellent communication and negotiation skills, with the ability to present complex information in a clear and compelling manner.
• Strong analytical and problem-solving skills, with the ability to identify opportunities and develop effective sales strategies.
• Proficiency in using CRM software, such as Salesforce or HubSpot.
• Fluency in both English and Indonesian, with the ability to communicate effectively with clients and colleagues in both languages.
• Certification in project management, such as PMP or PRINCE2, is a plus.

🛠️ Keahlian

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